Shippings & Returns


Sold items can be re-made to order with a turn around time of 2-3 weeks

Orders to destinations within New Zealand will be sent by CourierPost, couriers and are tracked. Items will arrive within 1-3 working days of receiving your tracking information.

Items over $200 receive free shipping

International shippings are tracked and times vary, depending on the destination country.

We offer in-store pick-up if you prefer not to ship your finished jewellery.


All Special Order, Custom and Bespoke pieces are Final Sale, and not eligible for returns or refunds.

McClurg's gladly accepts returns on all other items within two weeks of order delivery for a full refund or exchange. All merchandise must be returned in its original packaging and in its original condition.

To return and online purchase or for any questions please contact us at